Deli Associate:

Pay Scale: $10.00 – $11.00 per hour


  • Experience: Retail, 1 year (Preferred, Not Required)
  • Education: High school or Equivalent (Preferred)
  • Commitment to superior customer service.
  • Ability to follow directions.
  • Good communication and listening skills.
  • Ability to work well with others in a cooperative environment where teamwork and constant communication is essential.
  • Must be able to work every other weekend.
  • Must be 18 years old or older to run deli slicers.
  • Ability to lift 30/lb.


Job Description:

Deli Associate reports to the Deli Manager and is responsible for preparing, slicing, wrapping, pricing, and merchandising the departments deli products. Deli clerk is may also be responsible for the preparation of store-made items such as salads, party trays, sandwiches, entrees, dips, gourmet, and hot case items. The most important job of any team member is to provide outstanding customer service. Deli associate will maintain general sanitation practices, food safety practices, and food storage practices within both store and health department standards. Duties also include operating equipment such as toaster oven, slicers, and knives. There may be additional duties assigned.


  • Paid vacation after one year
  • Paid breaks
  • Employee Discount
  • Training and job advancement opportunities


Pay Scale: $9.00 per hour

Responsible in greeting and assisting customers while they are in the store. This employee will be responsible for making sure the front-end is ready for customers before the store is set to open and that all closing duties have been performed before they leave after the store has closed. They will also handle all the transactions that occur at the front-end registers during their scheduled shift.

Responsibilities may include: Handling all transactions at the front-end registers. Greeting customers when they walk in the door. Building relationships with customers. Defusing angry customers and working with a manager to resolve their issue. Addressing any customer complaints and resolving their problems.

Primary Goal: The goal is to make every customer feel more welcome at BMM then at their own home, and to handle their transactions in a timely manner

Expected Behaviors:

  1. Puts the Customer First – Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
  2. Communicates Effectively and Candidly – Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
  3. Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
  4. Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
  5. Coaches and Develops Others – Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
  6. Leads Change and Innovation – Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
  7. Executes with Excellence – Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
  8. Safety Awareness – Identifying and correcting conditions that affect employee safety; upholding safety standards.

Job Functions:

  1. Gain and maintain knowledge of products sold within the store and be able to respond to questions and make suggestions about products.
  2. Ensure that the workspace is maintained neat, clean and safe.
  3. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  4. Notify management of customer or employee accidents.
  5. Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
  6. Engage and serve customers
    1. Take payments at the register
    2. Greet them when they walk in
    3. Make sure they found everything they needed
  7. Enforce written procedure and policy lists
  8. Help customers who come in to pick up orders
  9. Open or close Cash registers if needed


  1. Be available to process payments at the front registers
  2. Greet customers with a smile when they walk in the door


  1. Open or close department
  2. Clean workstation